Camping Les Granges Luynes logo
Camping Les Granges Luynes logo

+33 02 47 55 79 05

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chateau de la loire - camping in the loire valley

Foire aux Questions

All the answers to your questions

What is the Weather Guarantee?

The Weather Guarantee: a real plus for you!

With the Weather Guarantee, Flower Campings offers you exclusive insurance that allows you to book with peace of mind... even if the sun isn't shining!

What does this guarantee cover?
It allows customers to receive partial refunds in case of bad weather (rain or hail for at least 3 hours on the same day, recorded between 10:00 AM and 5:59 PM) during their stay. The refund is 50 % of the daily amount for rainy days:
30 % paid by bank transfer
20 % in the form of a voucher valid for 1 year at Flower campsites

📅 Which stays are concerned?
Stays between 5 July and 30 August 2026
Bookings made between 1st and 31st May 2026
Minimum 2 nights, for rental or on a pitch
Guarantee valid from the day after arrival to the day before departure

I have not received a booking confirmation or an entry voucher, what should I do?

Your online booking is allocated to a free pitch that matches your request. This process is carried out by our reception team within minutes or hours. Once validated, a confirmation message will be sent to you. If there is a slight delay, you can contact us directly.

Is it possible to arrive outside of reception opening hours?

This is possible, subject to contacting us for prior agreement. Please note that vehicle access is closed from 10pm to 8am in all cases!

Are animals permitted in all areas of the campsite?

No, our four-legged friends are of course not allowed in the washrooms, play areas, or pool area.

Is camping safe at night?

The campsite is locked to vehicles. A keypad controls pedestrian access. The managers live on site for emergencies.

Can we pay for the booking and activities with holiday vouchers?

Paper cheques and holiday vouchers are accepted a minimum of 3 weeks before your stay.

What are the refund conditions in case of cancellation?

You can take out cancellation insurance when booking, costing 4 % of the stay amount. For a serious reason, this will allow you to be reimbursed.

Is it possible to change my booking?

It depends on the date of your stay and how much time is left before it. Please call us so we can do our utmost to handle this as best we can.

Is a deposit required?

Yes, for access keys and for rentals, or for shower tokens, a deposit – cash or card imprint – will be required upon arrival.

What documents do I need to provide upon arrival?

Identity cards or passports, along with your pet's health record, may be requested upon your arrival.

And for the bedding, what do you need to pack?

We provide the duvet or quilt, pillows and a disposable sheet kit. You can bring your own sheets or book disposable sheet kits at the time of booking (for an additional charge).

Is it possible to pay in instalments?

Yes, you can pay a deposit of 25% of the total amount upon booking, and then the balance three weeks before your stay.
You can also choose to pay in 4 instalments using our Floa system (subject to conditions) when confirming your booking.

Leisure and activities

Are all the activities free to access and without the need for booking?

No, we prefer bookings so that we can welcome you in the best possible way.

From what age are children admitted to the activities?

The children's animations are aimed at children aged 6 to 10 years.

When do the animations start in the season?

The entertainment runs from the second week of July until 22 August.

Do themed evenings need to be booked?

Yes

How can I get the animation schedule or timetable?

The schedule is displayed around the campsite (reception, snack bar, etc.).

Your family holiday

amidst the castles

3-star campsite Les Granges
Avenue de l’Europe
37230 LUYNES

+33 02 47 55 79 05
reception@campinglesgranges.fr

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Monday to Saturday: 9:00 AM – 12:00 PM 2:00 PM – 6:00 PM
Sunday 9:00 AM – 12:00 PM 3:00 PM – 7:00 PM

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